“Covid-19 Protocol”

Your safety and the safety of our staff is of the utmost importance and the following is what we are doing to keep everyone safe. Please keep in mind that things may change according to government regulations or as we learn to do things safer.

Our Staff

We have developed a Covid-19 Policy* for staff
All will have to sign in to our tracing app that will provide health screens and contact tracing
Screening staff every day by taking their temperature
Disinfecting all high-touch surfaces: we have a list of items that are disinfected several times throughout the day**
Increased Handwashing
Mask By-Law
We are Social Distancing where possible


On-Line Orders

We are asking our customers to order and pay online to minimize contact
No-Touch packaging
Stapling closed all bags
Delivery drivers stay outside to wait for orders

Dine-In Guests
All guests will have to sign in to our tracing app that will provide health screens and contact tracing
Their temperatures will be taken
All guests must wear a mask when indoors and follow the Toronto Health guidelines and By-Laws
Accepting reservations only to minimize amount of guests waiting for a table
50% capacity and two metre distancing between tables
Provide an extra table where guests will receive food & beverages, and place their empty plates & glasses
Provide a QR code that guests can scan to view our online menus
Increase tap amounts on debit and credit payment to decrease machine touching
Each server will have their own dedicated POS terminal to order guests’ food & beverages

Dine Safe is the City of Toronto Health Department restaurant inspection body. Below is a link to all our previous inspections. The inspections cover things like hand washing stations, cross contamination prevention, proper food storage & preparation and much much more.

https://www.toronto.ca/community-people/health-wellness-care/health-programs-advice/food-safety/dinesafe/dinesafe-single-establishment-inspections-infractions/?est_id=9006413

*GRAZIE Coronavirus (COVID-19) company policy
Policy Brief & Purpose
This company policy includes the measures we are actively taking to mitigate the spread of coronavirus. You are kindly requested to follow all these rules diligently, to sustain a healthy and safe workplace in this unique environment. It’s important that we all respond responsibly and transparently to these health precautions, We assure you that we will always treat your private health and personal data with high confidentiality and sensitivity.

This coronavirus (COVID-19) company policy is susceptible to changes with the introduction of additional governmental guidelines. If so, we will update you as soon as possible by email.
Scope
This coronavirus policy applies to all of our employees who physically work in our restaurant(s). We strongly recommend to our remote working personnel to read through this action plan as well, to ensure we collectively and uniformly respond.
Policy Elements
Here, we outline the required actions employees should take to protect themselves and their co-workers from a potential coronavirus infection.
Sick leave arrangements:
If you have cold symptoms, such as cough/sneezing/fever, or feel poorly, request sick leave.
If you have a positive COVID-19 diagnosis, you can return to the restaurant only after you’ve fully recovered, with a doctor’s note confirming your recovery.
Travelling/commuting measures:
In-person meetings should be done virtually where possible, especially with non-company parties (e.g. candidate interviews and partners).
We prefer that you do not use public transportation but rather can walk or drive to work.
If you are planning to travel voluntarily to a high-risk country with increased COVID-19 cases, we’ll ask you to self-isolate for 14 calendar days. You will also be asked not to come into physical contact with any colleagues during this time.
General hygiene rules:
Wash your hands after using the toilet, before eating, and if you cough/sneeze into your hands (follow the 20-second hand-washing rule). You can also use the sanitizers you’ll find in the restaurant.
We will be wearing masks to prevent the spread of the virus
Open the windows regularly to ensure open ventilation.
Avoid touching your face, particularly eyes, nose, and mouth with your hands to prevent from getting infected.
If you find yourself coughing/sneezing on a regular basis, avoid close physical contact with your coworkers and take extra precautionary measures (such as requesting sick leave).
Proper Protocol for food preparation and packaging:
Ensure that all high-touch surfaces are disinfected on a regular basis.
Ensure that after the food has been cooked that it is not touched during packaging and delivery to customers.

No cell phone use
If you do need to use your cell phone, sanitize your phone before putting it to your face

Signature_________________________

Date____________________


DISINFECTING LIST

FRONT DOOR HANDLES & PUSH PLATES (IN & OUT)
ALL DINNER, WINE & DESSERT MENUS:, IN/OUT, FRONT/BACK
PEPPER MILLS
SPICY OIL BOTTLES & 1L OLIVE OIL BOTTLES
OLIVE OIL & BALSAMIC BOTTLES & CADDIES
CHAIR & BANQUETTE SEATS
CHAIR BACKS
PHONE RECEIVER & BUTTONS (SPRAY ON RAG, THEN WIPE. KEEP THE “HUNG-UP’ BUTTON PRESSED WHILE YOU WIPE ALL BUTTONS)
IPAD SCREEN (SPRAY ON RAG, THEN WIPE)
CHEQUE PRINTER & POS SCREENS
ALL FRIDGE HANDLES
DESSERT DOOR HANDLES
ESPRESSO MACHINE KNOBS & HANDLES
PHONE RECEIVER & BUTTONS (SPRAY ON RAG; KEEP THE “HUNG-UP’ BUTTON PRESSED WHILE YOU WIPE ALL BUTTONS)
POP GUN
LAPTOP KEYBOARD (SPRAY ON RAG, THEN WIPE)
CHEQUE PRINTER & POS SCREENS
BOTH FAUCET HANDLES
SOAP DISPENSER
BOTH STAIR RAILS
WASHROOM DOORS, HANDLES & PUSH PLATES
WASHROOM STALL HANDLES
PHONE RECEIVER & BUTTONS (SPRAY ON RAG; KEEP THE “HUNG-UP’ BUTTON PRESSED WHILE YOU WIPE ALL BUTTONS)
PHONE RECEIVER & BUTTONS (SPRAY ON RAG; KEEP THE “HUNG-UP’ BUTTON PRESSED WHILE YOU WIPE ALL BUTTONS)
CHIT PRINTERS
ALL FRIDGE HANDLES, TOPS & DOORS
OVEN HANDLES & DOORS
PREP FRIDGE DOOR HANDLES & GLASS
TWO BACK DOOR HANDLES IN & OUT
CAN OPENER HANDLE
DICER HANDLE
FAUCET HANDLES
SOAP DISPENSER
ALL BATHROOM DOOR HANDLES, KNOBS & LOCKS
COUNTERS